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Information Systems

8%of revenue
in 2017

Customised development of IT systems, for information systems departments in industry, telecoms and the service sector.

Technological challenges and Alten added value

Information systems (IS) today support all business processes and are an essential component of operational performance. At the same time, the emergence of web technologies has created new challenges:

  • The development of mobile sites and applications, whether for professionals or the public at large, has galvanised business performance, allowing sales teams to access the company’s IT systems and creating a direct link with the end customer;
  • Information system and network security is a strategic priority – intrusion must be prevented, internal validation processes guaranteed, and the reliability of transactions ensured (sending of orders, electronic payment, etc.);
  • Coming in via different channels (web sites, direct commercial relations, invoicing, social networks, external databases, etc.), customer information is both richer and more complex to consolidate, organise and analyse. The principle behind Big Data is to take from this mass of information the key indicators that go to feed corporate strategy;
  • Migration of data and applications to remote servers (the Cloud) helps Information Systems departments (DSI) to optimise costs, with high impacts on scalable maintenance in particular.

For the Information Systems function, ALTEN supplies expertise to major players in banking, finance and insurance, cross-functionally in all sectors of the industry.

Its organisation, strong positions in several European countries (France, Italy, Spain, Belgium) and high-performing nearshore/offshore platforms (Romania/India) provide the wherewithal to provide consulting services or carry out turnkey projects in the fields of Client Support, software development (.NET, J2EE, PHP), testing (TRA), application maintenance (TMA) and cross-functional Telecoms.


Key Elements

  • Expertise recognised by IT departments in industry, telecoms and the services sector
  • A strong commitment to results in a customer support process
  • Positioning on critical customer projects thanks to readily understandable and controlled product and service supply
  • Know-how clearly capitalised and the ability to carry out turnkey projects



Industry functions




Application Software Development

A Microsoft Gold Certified Partner possessing entities specialising in ergonomics/design and mobility, ALTEN takes the best from the Microsoft and Open Source technologies to ensure the success of your applications.


Application support A support offering for critical applications

Based on ITIL associated with a Kanban type Lean approach, ALTEN sets up support service centres to optimise the productivity of end users in critical applications.


Test A comprehensive and appropriate test supply in terms of quality, cost and timeframe

A global partner of ISTQB, ALTEN responds to the priority needs of major players using Information Systems thanks to a targeted test supply with the objective of improving quality and reducing time-to-market, risks and costs.


Customer Success Jean-Luc Villette – PACIFICA

Jean-Luc VILLETTE is IS Governance Manager at PACIFICA.  He explains what are the issues of the banking and insurance sector, in connection with the information systems and looks back on his relationship with ALTEN. In a field as competitive and highly regulated as insurance, our IT system has to be impeccable. Challenges “ The Crédit Agricole group today operates in two complementary […]


Security Adapting corporate networks and telecommunications to business challenges

ALTEN sets up Service Centres handling corporate network & telecommunications infrastructure with the objective of creating a true competitive edge for the customer while also optimising costs.

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