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Finance/ IT services

18.2%of revenue
in 2017

Technological challenges

Banking, finance and insurance companies are right in the middle of technological, demographic and social transformations that require them to redefine their products and services.

The demand of consumers for personalised, flexible and transparent services is forcing banks to innovate. However, banks are faced with a huge challenge because they have to offer differentiated services all the while controlling the cost of deploying these services.

There is an increasing number of cyberattacks against banks. There is an increasing number of cyberattacks against banks. In February 2016, hackers stole $81 million from the central bank of Bangladesh through the Swift fund transfer system (a network that carries out 25 million fund transfers each day).  The cyberthreat has forced financial institutions to react, and they are spending to secure their clients’ data and funds.

ALTEN Added value

  • More than 4,000 ALTEN engineers working with leading players in banking, finance and insurance at end 2016.

  • Controlled and capitalised offers for the priority needs of our customers:

    • Test: improving quality and reducing time-to-market, risks and costs
    • Support for critical applications (helpdesks, incident management, problems, changes and stand-by)
    • Operation, production and support for security infrastructure: reduced operating costs and improved quality of service
    • Software factory: development of Web and business software tools
    • Cross-functional offer of advice and telecommunications service centres: telephony, mobility, collaborative communications, contact centres, IP and secure networks.

Product & Service Supply

  • Project management

  • IT architecture and application development

  • Third-party application acceptance

  • Third-party application support

  • Infrastructure – Production – Security

  • Business Intelligence

range of services

ALTEN offers different service levels to provide the best response to clients’ needs


Customer Success Jean-Luc Villette – PACIFICA

Jean-Luc VILLETTE is IS Governance Manager at PACIFICA.  He explains what are the issues of the banking and insurance sector, in connection with the information systems and looks back on his relationship with ALTEN. In a field as competitive and highly regulated as insurance, our IT system has to be impeccable. Challenges “ The Crédit Agricole group today operates in two complementary […]


online bank A key new channel for financial institutions

The Internet has profoundly changed the behaviour of banking services users. Are networked objects the bankers of the future?


trading room Harness banking engineering and environment

Automation of trading in financial products: dual skill set – IT and finance – key to the implementation of new systems.


regulation Regulatory affairs and risk management

The recent crises have forced the Banking/Finance sector to seriously overhaul the regulatory framework and prudential rules. So today, strict compliance of transactions and risk management are two major issues.

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